Last Updated: 02/09/2018
Privacy Notice
The Neighborhood Exchange (hereinafter, “The Neighborhood Exchange,” "www.theneighborhoodexchange.com," “us,” or “we”) respects your privacy and is committed to helping you understand what data we collect, why, and how it is used. Please take time to read the Privacy Policy carefully. By providing personal information to us, you agree to this Privacy Policy.
Services Covered
We operate the website www.theneighborhoodexchange.com (the “Website” together with the “Services”). This Privacy Policy covers your use of the Services.
This privacy notice discloses the privacy practices for www.theneighborhoodexchange.com. This privacy notice applies solely to information collected by this Website. It will notify you of the following:
- What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you may correct any inaccuracies in the information.
Registration
You may visit some areas of our site as a guest, but you may not be able to access all the content and features of those areas without registering. When registering, an e-mail address is required, we may also collect information including phone number, birthday, gender, other demographic information, as well as, information about your preferences. You may register using certain social media accounts, in which case, you authorize us to access and use certain information depending on the privacy settings that you have selected in the social network.
Our services are not directed to individuals under the age of thirteen (13), and we request that they not provide personal information through our services.
Public Information
Please note that any information you post on the Services will become public and may be available to other users and the general public. We urge you to be very careful when deciding what information to disclose through the Services.
For instance, your user name and your profile picture will be made available to the public when you participate in some Services, such as posting, commenting and publishing products, so you should exercise discretion when using the Services. Personal information posted by you or disclosed by you to other users may be collected by other users of such Services and may result in unsolicited messages. We are not responsible for protecting such information that you may disclose to third parties through our Services (e.g. sending your telephone number to another user through the Services).
Cookies
We use "cookies" on www.theneighborhoodexchange.com. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our Website. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Other types of information a cookie collects include the date and time you visited, your browsing history and your preferences. Usage of a cookie is not linked to any personally identifiable information on our site.
Some of our business partners may use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies.
Typically, you can configure your browser to not accept cookies. Declining, however, the use of cookies may limit your access to certain features of the Website. For example, you may have difficulty logging in or using certain interactive features of the Website, such as site posting and commenting features.
Information Collection, Use and Sharing
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you.
We will not sell or rent this information to anyone.
We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.
Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this Privacy Policy.
Orders
We request information from you to complete orders. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.
Sharing
We may share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person.
We may partner with another party to provide specific Services. When the user signs up for these Services, we will share names, or other contact information that is necessary for the third party to provide these services.
This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third party operating any site or service to which the Services link.
We also may use a third-party payment service to process payments made through the Services. If you wish to make a payment through the Services, your personal information may be collected by such third party and not by us, and will be subject to the third party’s privacy policy, rather than this Privacy Policy. We have no control over, and are not responsible for, this third party’s collection, use and disclosure of your Personal Information.
Links
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address given on our Website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Security
We take precautions to protect your information. No website or Internet transmission is, however, completely secure. Consequently, we cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. Your use of the Services is at your own risk. The Neighborhood Exchange urges you to take steps to keep your personal information safe by memorizing your password or keeping it in a safe place. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us in accordance with the “Contacting Us” section below.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Policy Changes
The Neighborhood Exchange reserves the right to modify this policy with or without notice. Changes to this policy will be effective when posted to the website. Continued use of any of our services will constitute acceptance of, and agreement to bound by, those changes.
Contact Information
If you have questions or comments regarding this Policy, please contact us by email at This email address is being protected from spambots. You need JavaScript enabled to view it.. Please do not send sensitive information by email, since email communications are not always secure.
